Your consumer problems solved. If you think we can help you, email us at consumer.champions@theguardian.com with details of what's gone wrong and how to contact you The ombudsman upheld my complaint, ...

To cater to different lending scenarios, CPI comes in two primary forms: dual-interest insurance and single-interest insurance. Each type offers distinct features and advantages. In dual-interest ...

The latest refunds come after Lloyds self-reported three breaches of this order to the Competition and Markets Authority. A watchdog is urging anyone who believes they were mis-sold payment protection ...