Virgin Media O2 (VMO2) is taking the next steps on its customer service overhaul with a reorg that includes significant ...

Virgin Media O2 has created a new specialist team of more than 500 multiskilled and fully converged customer care agents to support UK customers with issues across both fixed (broadband, landline and ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

Designed to provide customers with a range of exclusive rewards, prizes, and experiences every Monday, the program represents a significant refresh of O2’s Priority service, which is available to all ...